Welcome to Woodchurch Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
The Surgery and Dispensary will be closed from 1pm on Wednesday 10th March for staff training.
COVID 19 VACCINES
Increasing numbers of mass vaccinations sites are being set up. If you receive a letter inviting you to book a vaccination at a mass vaccination site which you decide to accept, please let us know by emailing us at firstname.lastname@example.org so that we can take you off our list of patients to contact. This will save us a significant amount of administration time and allow us to offer the vaccine to other patients. There are a number of scams circulating so please do not give out information which is not quoted on your invitation letter.
Mental and Physical Well Being
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. This is a website which provides links to getting local help, mental wellbeing support and staying active: http://www.connectingashfordrural.co.uk/
If you suspect you may have Coronoavirus please DO NOT come to the surgery but call NHS 111 for further advice. For further up to date information follow this link: https://www.nhs.uk/conditions/coronavirus-covid-19/
If you are an at-risk patient and have difficulty obtaining your prescriptions please contact us and we will arrange a home delivery service during the pandemic.
It is the practice's policy that face coverings MUST be worn by patients whilst in the premises. Patients refusing to comply will not be admitted. This policy is to safeguard staff and your fellow patients from potential infection.
If you need a fit note for self-isolation you don't need to contact the surgery, the details are here: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/
A 24 hour helpline, called Kent Together, has been set up to support vulnerable people in the county who need urgent help or supplies. Kent County Council is working with all of the local authorities, fire, health and police services to organise help and assistance for the communities and vulnerable people across Kent. If you are vulnerable and have an urgent non-medical need you can fill out a form at www.kent.gov.uk/KentTogether or call 03000 41 92 92 to request support.
Please see the Covid-19 Vaccines tab on the right hand side for the latest information.
Change to Weekend Urgent Care Service and Minor Injury Provision - November 2020
Following a change in national policy, the minor injury service and the rural weekend service (held at Tenterden and Hamstreet surgeries) have been stopped by the CCG as of 31st October 2020. A new Urgent Treatment Centre (UTC) will start on 1st November at William Harvey Hospital and has been set up to deal with minor illnesses and minor injuries which would normally have been dealt with at this surgery. it will be open 24 hours a day, seven days a week including bank holidays.
From 1st November, appointments for the following minor illnesses (out of hours) and minor injuries (at all times) will be dealt with at the UTC and appointments should be booked by calling 111.
The service will deal with:
Strains and sprains, skin infections and rashes, eye problems, coughs and colds, feverish illness in adults and children, abdominal pain, vomiting and diarrhoea, emergency contraception, suspected broken limbs, minor head injuries, cuts and grazes, bites and stings, minor scalds and burns, ear and throat infections.
Any complaints, queries or concerns about this change in service provision should be directed to Kent & Medway CCG: email@example.com.
For any other health issues which are not included in the above list, please continue to contact the surgery in the normal way either by calling reception or by submitting and eConsult via the practice website.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
There is good wheelchair access to the surgery but should you experience any problems please discuss this with our receptionist.
Click here to access the Health Help Now app.
Extra appointments available at GP practices in Ashford
From 1st October 2018, evening, weekend and bank holiday appointments will be available with range of Primary Care health professionals in Ashford.
This is part of a national drive to improve access to Primary Care services and give people the opportunity to have an appointment at a time that suits them.
These extra appointments, alongside existing services, will allow patients to pre-book routine appointments with healthcare professionals between 8am and 8pm each weekday as well as appointments on Saturdays, Sundays and bank holidays.
Appointments will be provided from practices in different locations within Ashford, not necessarily at the patients’ own surgery, but the health professionals treating them will, with their consent, be able to see their full medical records.
Anyone needing to make an appointment should contact their GP practice in the first instance.
Trained reception staff will know when appointments are available and with which healthcare professional. They will be able to book an appointment at either the patients’ own surgery or one of the other practices providing appointments within Ashford. Patients should advise the receptionist if they particularly want an evening or weekend appointment.
Please note, these extra appointments will be available for pre-booked care. It is important to remember that anyone who needs medical assistance when their practice is closed should continue to dial NHS 111.
We would welcome feedback on this new service – please either complete a Family and Friends Test questionnaire at the practice when attending for your appointment or alternatively email the CCG patient experience team on firstname.lastname@example.org
(Site updated 24/02/2021)